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Retail & Hospitality
Highfield Level 2 Award in Customer Service (RQF)
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Brief Summary: Learn the skills and knowledge required to respond to emergencies in the workplace.
Course Overview: This qualification is designed to meet the requirements of the Health and Safety Executive (HSE) for first aid at work.
Description of the training content and objectives
Target audience: Employers or individuals responsible for managing first aid provision in the workplace.
Eligibility criteria: None
List of key learning outcomes:
Detailed outline of training topics and modules:
Total learning hours: 18
None
Method of assessment: Exams and practical assessments
Awarding body: Highfield Qualifications
List of supplementary materials:
Upcoming cohort dates are confirmed via our scheduling team.
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